Complimentary Guide

The Next Big Thing for Transit Operators: Smart Ticketing Solutions
As transit agencies across the globe shift into a post-pandemic stage, the landscape has shifted. Transit users want more ease of use and a contactless form of payment to draw them back to buses and rail systems.
An estimated 150 major city transits are considering adopting contactless EMV (europay, mastercard, visa) payment systems to replace their legacy closed-loop systems. This will improve customer convenience and experience, cut operational costs, and safeguard and optimize operator revenue assurance compared to that of cash and fare card payments. Moreover, cashless solutions improves security of the passenger and decreases theft and touch points for both passengers and drivers.

The number of contactless EMV cards used in ticketing in the U.S. is expected to rise from one million in 2020 to 13 million in 2025. The numbers for Latin America are even more impressive, as contactless EMV cards for transit use in the region are anticipated to skyrocket from 3.7 million to 23 million in the same time frame, according to PYMNTS.com.

Gain Access

Feeling inspired? Share these insights on social.