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Guide
Your FREE Guide to Better Understanding and Utilizing Contact Center Solutions
Monday, August 26, 2024 Enghouse Transportation As customer expectations evolve, transportation companies must adapt to deliver consistent, high-quality service across multiple channels. According to Salesforce, 76% of customers expect consistent interactions across various departments.
eBook
How to Significantly Enhance Customer Service While Growing Passenger Numbers
Tuesday, May 28, 2024 Enghouse Transportation Transportation agencies need to be able to meet the growing expectations of customers when it comes to customer service.
Guide
3 Ways Transit Agencies Can Grow Revenue in 2024
Monday, January 8, 2024 Enghouse Transportation Every business needs a steady stream of revenue, but for transit agencies, it’s much more than a balance sheet issue. Mass transit’s health and survival are vital to growing, thriving, and connected communities, supporting a healthy urban environment, and creating equitable opportunities for everyone.
White Paper
The 3 Biggest Challenges Facing Bus Agencies & One Smart Solution
Monday, July 3, 2023 Enghouse Transportation This guide dives deeper into the three systemic challenges facing bus operations today and how modern technology solutions can help pave the way forward for riders, operators, and agencies alike.
White Paper
How to Improve Rider Experience, Safety and Satisfaction with Contact Centers
Tuesday, April 18, 2023 Enghouse Transportation One of the key components of providing excellent service is having an effective communication system in place. Download this complimentary brochure to learn the top 10 reason why transit agencies should use a contact center.
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