Enghouse Interactive (EI), a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of contact center software, services, and video solutions, serving thousands of customers for over 35 years. Enghouse Interactive solutions enable customers to deliver winning customer experiences by transforming the contact center from a cost center into a powerful growth engine. Enghouse Interactive’s core values – Reliability and Choice – are key differentiators in the global marketplace. Reliability speaks to Enghouse Interactive’s reputation for consistently honoring its commitments to its customers, staff, partners, and investors. Choice is reflected in the unparalleled breadth of its CX portfolio, which enables customers to choose from a wide array of solutions, whether deployed on-premise, in the cloud, or on a hybrid platform. By leveraging a broad range of technologies and capabilities based on open standards, Enghouse Interactive simplifies the advanced integrations customers require.
Monday, January 8, 2024 Enghouse Transportation
3 Ways Transit Agencies Can Grow Revenue in 2024
Every business needs a steady stream of revenue, but for transit agencies, it’s much more than a balance sheet issue. Mass transit’s health and survival are vital to growing, thriving, and connected communities, supporting a healthy urban environment, and creating equitable opportunities for everyone.
Monday, July 3, 2023 Enghouse Transportation
The 3 Biggest Challenges Facing Bus Agencies & One Smart Solution
This guide dives deeper into the three systemic challenges facing bus operations today and how modern technology solutions can help pave the way forward for riders, operators, and agencies alike.
Tuesday, April 18, 2023 Enghouse Transportation
How to Improve Rider Experience, Safety and Satisfaction with Contact Centers
One of the key components of providing excellent service is having an effective communication system in place. Download this complimentary brochure to learn the top 10 reason why transit agencies should use a contact center.