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Live Webinar
Improving Customer Experience in the Transportation Industry
Monday, July 22, 2024 Enghouse Transportation + Public Safety In today's fast-paced world, transportation companies face numerous challenges in managing customer interactions across various channels such as voice calls, emails, SMS, social media, and webchat. Effectively handling these interactions and converting them into actionable insights is essential for improving customer satisfaction and operational efficiency.
Reliable CCaaS Architecture for Transportation Industries
Monday, July 22, 2024 Enghouse Transportation As customer expectations evolve, transportation companies must adapt to deliver consistent, high-quality service across multiple channels. According to Salesforce, 76% of customers expect consistent interactions across various departments.
Case Study
How FAST Used Commingling to Transform Fairfield, California
Tuesday, July 16, 2024 The Routing Company By using commingled paratransit service, FAST more than doubled on-demand ridership in the first month.
How to Promote and Build a Culture of Rider Safety
Wednesday, June 12, 2024 Granicus Discover how an "ecosystem" approach can enhance public safety by fostering collaboration and leveraging modern technology. Read our guide to learn actionable strategies for creating safer rider communities.
White Paper
Efficiently Size Chargers and Electrical Connections for e-Bus Depots
Monday, June 10, 2024 ChargeSim BV Gain valuable insight and practical guidance on infrastructure sizing, ensuring a smooth and efficient transition to electric bus operations.
Case Study
How Two Transits Became One in Ohio
Monday, June 3, 2024 The Routing Company Chillicothe Transit System (CTS) needed to revamp its 40-year old system while delivering integrated on-demand and fixed route service. The agency partnered with The Routing Company to make it happen – and in doing so, drove double digit increases in fleet utilization.
Case Study
How AC Transit Reaches Underserved Communities
Friday, May 31, 2024 Granicus Learn how AC Transit is leading the way for inclusive public meetings, making a difference in community engagement through accessible, impactful dialogue. View their empowering success story today!
Case Study
Setting a New Industry Standard: Behind the Successful Implementation of SEPTA Access
Thursday, May 30, 2024 RideCo Discover how seamless the transition from legacy software to next-generation technology can be with Southeastern Pennsylvania Transportation Authority and RideCo’s implementation of the largest on-demand transit system running on a cloud-based platform within the United States.
Case Study
Data From the Field: A Tale of Microtransit in 3 Cities
Monday, May 20, 2024 Via Review data from three cities across the US that launched on-demand transit to meet their residents’ unique mobility needs.
Case Study
Leamington Increases Ridership by 275%
Thursday, May 9, 2024 Granicus Leamington used their engagement portal, Let’s Talk Leamington, to modernize their transit system, increase ridership by 275%, expand transit services, and create a transit schedule based on rider needs! Read how they did it here here.
White Paper
EV Charging Standards for Fleets
Wednesday, May 8, 2024 BetterFleet See an overview of the relevant EV charging standards for fleets today and insights on how these standards are being implemented in operations.
White Paper
EV Fleets + DER Integration
Friday, April 12, 2024 The Mobility House Key considerations for coordinating charging with solar, storage, and other energy resources.
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