As public transit agencies across the country face unprecedented fiscal and operational pressures, new opportunities are emerging to rethink how service is delivered. In this thought-provoking study supported by the North American Transit Alliance (NATA), the Eno Center for Transportation explores how strategic partnerships with private contractors can unlock efficiency, innovation, and resilience in a post-pandemic transit landscape. Drawing on national research and case studies from Massachusetts, Nevada, and Colorado, the report examines how agencies are responding to changing travel behaviors, workforce shortages, and funding gaps with creative contracting strategies.

Whether you're a policymaker, agency leader, or transportation advocate, this report offers actionable insights into how public-private collaboration can be leveraged to improve transit outcomes. You'll learn why contracting isn’t a cure-all but how, when thoughtfully executed, it becomes a tool for adaptability, sustainability, and better service delivery. With practical recommendations and real-world examples, this report sets the standard for forward-thinking transit governance.

Download the study to learn:

* Key lessons from GATRA, RTC of Southern Nevada, and Denver RTD’s contracting models

* How private partnerships can help address post-COVID workforce and ridership challenges

* Why flexible, performance-based contracts foster innovation and service reliability

* Best practices for contract design, duration, and public-private collaboration

* Strategies to align public interest, labor protections, and private sector capabilities

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