Transit agencies need more capacity. They don't need more complexity.

When GoDurham Access faced expected trip growth of up to 40%, the City of Durham's goal was clear: absorb the demand without expanding the city-owned fleet. Their operator, WeDriveU, needed a supplemental paratransit provider that could integrate directly into existing operations, not layer on separate systems, separate software, or separate standards.

SilverRide delivered. The result? Over 100 daily trips, 0% trip returns, and 97%+ on-time performance.

This case study demonstrates why the supplemental paratransit model works best when your provider operates as an extension of your team, not a separate silo.

Inside this case study, you'll discover:

• Why full integration with the agency's scheduling software and driver apps eliminates the limitations of traditional TNC partnerships

• How pooled trips advance cost-efficiency and equitable service delivery

• What sets SilverRide apart from other TNCs: scheduled time slots, Level-2 background checks, and full operational transparency

• How WeDriveU's General Manager tracks SilverRide drivers in the same dashboard as her own team

Complete the form to download this complimentary case study today.