Complimentary Case Study

Houston METRO Case Study: On-Demand Transit Platform Reduces Call Center Volume by 54%
The Metropolitan Transit Authority of Harris County (METRO) was searching for an alternative solution that could optimize service delivery and improve the overall passenger experience.
What METRO discovered was that their legacy dial-a-ride platform required manual intervention that impacted efficient and scaleable service delivery.

Download this complimentary case study to see how they addressed these challenges and implemented a modernized service that had the capabilities to automate operations using an on-demand transit platform.
Houston METRO Case Study: On-Demand Transit Platform Reduces Call Center Volume by 54%

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