Complimentary Whitepaper

Where's My Ride: Rider Interactivity Tools, Artificial Intelligence Inside

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A complete, intelligent transportation solution consists of four major segments:


  • Onboarding
  • Reservations
  • Dispatch and routing
  • The user experience

IT Curves specializes in the User Experience segment, with our offerings consisting of multiple, excellent, and field-tested modules, including:


  • Smartphone app
  • Interactive Voice Recognition telephony
  • Interactive Vehicle Optical app for automatic boarding
  • Trip Planner and Public Transit integration
  • Rider Digital ID through Facial Recognition and QRC
  • Wallet Module with Automatic Fare Payment
  • Personalized in-app guidance through Bluetooth Beacons

With Where's My Ride, you can prepare for the future, today, through the integration and application of innovative new technologies that the modern rider needs.


In this paper, we will describe some of the innovative development work IT Curves has undertaken to improve the Rider Experience. Some of this work was funded by a 2021 Federal Transit Administration Mobility for All grant.